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Re: HP Deskjet F4480 installation problems (1994 Views)
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KariNelson
Posts: 3
Registered: ‎04-20-2010
Message 1 of 6 (2,017 Views)
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HP Deskjet F4480 installation problems

I have installed, uninstalled, installed, uninstalled my HP Deskjet F4480 which I purchased new today.  When I go into HP Solutions Center and click on Scan I keep getting an error: A required software component was not found or was improperly installed.

Error Info 8, [(8,0,0]

 

When I click to print, I then get an error that says hpqcutil.dll not found.

 

I have tried to download this alone...I have been working on this for 3+ hours today.  Please help me.

 

Thanks.

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PrintDoc
Posts: 18,916
Registered: ‎08-19-2009
Message 2 of 6 (2,016 Views)

Re: HP Deskjet F4480 installation problems

What operating system?

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KariNelson
Posts: 3
Registered: ‎04-20-2010
Message 3 of 6 (2,010 Views)

Re: HP Deskjet F4480 installation problems

Windows XP operating system.  Sorry I didn't get right back to you

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PrintDoc
Posts: 18,916
Registered: ‎08-19-2009
Message 4 of 6 (2,007 Views)

Re: HP Deskjet F4480 installation problems

On your printer software CD, search for an "L3" uninstaller.  Run it.

 

Now, download the software from hp support site.

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KariNelson
Posts: 3
Registered: ‎04-20-2010
Message 5 of 6 (2,001 Views)

Re: HP Deskjet F4480 installation problems

I found L3, uninstalled and re-installed from HP Support site.

 

I can now scan pictures and documents and copy from the Solution Center.  But when I try to print a picture from the Solution Center, I still get the error hpqpse.exe, Unable to locate component.  This application has failed to start because hpqcutil.dll not found.  I am not sure how important this is?  I can print pictures by picking the picture and then printing.  Will this work?  If not, how do I get the hpqcutil.dll.  I have searched the internet to download it, but nothing seems to work.

 

Thanks

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PrintDoc
Posts: 18,916
Registered: ‎08-19-2009
Message 6 of 6 (1,994 Views)

Re: HP Deskjet F4480 installation problems

Well, I guess this is progress!

 

I would say there are better applications from which to print photos.  Have you ever used Google's Picassa?

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