This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

HP Officejet 6500 malfunction (80 Views)
Reply
Student
duffmont
Posts: 2
Registered: ‎02-25-2012
Message 1 of 2 (80 Views)

HP Officejet 6500 malfunction

HP Officejet 6500, we keep getting a message "USB stoped unexpectedly with status 64." Anyone know what that means and how to fix it?

Please use plain text.
Top Student
BramJ
Posts: 15
Registered: ‎02-24-2012
Message 2 of 2 (49 Views)

Re: HP Officejet 6500 malfunction

What operating system are you running? 

Did you try a different USB cable?

is your printer connected to the original power adapter?

Please use plain text.