HP Support Forums

Join in the conversation.

Search the Community
turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

HP Photosmart B109n-z, Win7 64Bit driver installation problems (3404 Views)
Reply
Reply
Topic Options
jespersp Student
Student
jespersp
Posts: 1
Registered: ‎04-13-2011
Message 1 of 1 (3,404 Views)
Report Inappropriate Content

HP Photosmart B109n-z, Win7 64Bit driver installation problems

‎04-13-2011 01:00 PM

Trying to install the Driver downloaded from HP website (PS_AIO_06_B109n-z_USW_Basic_Win_enu_140_175.exe) on my freshly installed Win7-Professional-64Bit system (Dell Vostro 1500). I get a message

"The system cannot finde the file specified" in a window named:

"C:\Users\JSP\AppData\Local\Temp\77ZS2549\Setup\..\Setup\hpzprl40.exe" -m p...  

 

I managed to install the driver using the WIndows "Add Printer" function and selecting a driver ".ini" file  from the "AppData\Local\Temp\7ZS2549." folder. The printer installs without error, but when I try to print a test page I get the error:

 

"Test page failed to print. Would you like
 to view the print troubleshooter for
 assistance? Operation could not be
 completed (error 0x0000007a)"

 

If I select one of the HP printer drivers that come with Win7, it will print the test page, but it does not look correct.

 

I also tried the bloated full HP driver "PS_AIO_06_B109n-z_USW_full_Win_enu_140_175.exe", but this also fails.

 

Any suggestions?

 

Cheers,

Jesper

0
Reply
0
Please use plain text.