HP Support Forums
Join in the conversation.
02-04-2012 01:37 PM
I have been unable to install the above printer in my Windows 7 64-bit computer. The printer installs through the wireless network but does not recognize the scanner. The disc stops installing and I get this error message: "Unable to find file>". After some exploring I found that the drivers are installed, but won't work because of this error message:
"Drivers not enabled because they are not signed or are not signed correctly". The printer worked fine in my old Windows XP computer - Solution Center and all - but not on my new Windows 7. I'm most annoyed and frustrated - any help available? Again, I can print, but have no Solution Center and am unable to scan.
02-10-2012 10:09 AM
I am having the same problem. Each attempt to download the HP wizard to fix the problem ends with the error message "Download canceled"