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HP Premium Photosmart All-In-One Printer C309-g-m - Unable to install on Windows 7 64 (673 Views)
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stobk Top Student
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stobk
Posts: 9
Registered: ‎08-17-2011
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HP Premium Photosmart All-In-One Printer C309-g-m - Unable to install on Windows 7 64

‎02-04-2012 01:37 PM

I have been unable to install the above printer in my Windows 7 64-bit computer.  The printer installs through the wireless network but does not recognize the scanner.  The disc stops installing and I get this error message: "Unable to find file>".  After some exploring I found that the drivers are installed, but won't work because of this error message:

"Drivers not enabled because they are not signed or are not signed correctly".  The printer worked fine in my old Windows XP computer - Solution Center and all - but not on my new Windows 7.  I'm most annoyed and frustrated - any help available?  Again, I can print, but have no Solution Center and am unable to scan.:smileysad:

stolenbk
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KMcC Student
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KMcC
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Registered: ‎02-10-2012
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Re: HP Premium Photosmart All-In-One Printer C309-g-m - Unable to install on Windows 7 64

‎02-10-2012 10:09 AM

I am having the same problem.  Each attempt to download the HP wizard to fix the problem ends with the error message "Download canceled"

 

 

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