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HP Solution Center continually stating cannot run because of device installation is not complete. (1760 Views)
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Student
houseofhenley
Posts: 1
Registered: ‎04-14-2012
Message 11 of 14 (418 Views)

Re: HP Solution Center continually stating cannot run because of device installation is not complete

I tried the link below, but it says it will not work with Vista. Do you have anything to correct the problem if you have Vista?

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Honor Student
jimbro325
Posts: 3
Registered: ‎01-07-2009
Message 12 of 14 (413 Views)

Re: HP Solution Center continually stating cannot run because of device installation is not complete

I get the same error message on mine.

Cannot run Solution Centre as device installation is not complete

 

I can print OK but without Solution Centre, I have to status on ink levels, etc which I find very useful

 

I'm running Win7 Ultimate 64 bit

I've removed the SW and reinstalled it several times with no success

 

Is there a fix for this as I cannot find one and I'm getting close to throwing the printer in the bin and buying something different even though I like the prints from this one.

Printer is a Photosmart B110a

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Top Student
hpipgmaestro
Posts: 5
Registered: ‎04-13-2012
Message 13 of 14 (397 Views)

Re: HP Solution Center continually stating cannot run because of device installation is not complete

- download the full feature swdrv from hp - http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=cj-82266-1&cc=us&dlc=en&lc=en&...

- then type %temp% in search for programs and folders => in the temp window look for any folder has 7z.xxx(7Z is the prefix followed by combination of letter or number) ==> look for util folder or ccc folder ==>> double click L3 uninstall to remove all hp drivers and sw previously installed. reboot your pc and run the installation of the hp sw and drvers you just downloaded (it can be found from your download folder if you haved saved it)
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Honor Student
jimbro325
Posts: 3
Registered: ‎01-07-2009
Message 14 of 14 (385 Views)

Re: HP Solution Center continually stating cannot run because of device installation is not complete

Tried it but there doesn't appear to be a folder 7Zxxx

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