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HP Solution Center doesn't find the printer.
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06-28-2012
04:26 PM
- last edited on
07-31-2012
03:14 PM
by
rcspencer
I have a C280 and Windows Vista. I worked OK. for years. Now HP solution center wouldn't find the printer. I tried to reinstall the printer but the problem doesn't go away. I reinstalled Windows Vista and the printer and didn't get a solution. For reinstalling the printer I used the cd provided with the printer and I also downloaded for HP website the drivers.
I can print and make copies but I cant get a file after scanning a document or photo.
I would appreciate any help.
Solved! Go to Solution.
Re: C5280 and HP Solution Center doesn't find the printer.
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06-29-2012 05:56 AM
You mentioned that you are able to print and make copies but solution center is unable to find the printer.
When printing a project are you able to see what printer is shown from the available list of devices within the software you are using? (MS word, MS Paint, etc)
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Re: C5280 and HP Solution Center doesn't find the printer.
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06-29-2012 06:38 AM
Hi!
Yes I have a list of printers :
HP Photosmart C5200 series
Microsoft XPS document writer
Send to Onenote 2007
Thank you for your time.
Re: C5280 and HP Solution Center doesn't find the printer.
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06-29-2012 07:43 AM
You can find a guide for that here:
http://h10025.www1.hp.com/ewfrf/wc/document?docnam
You can redownload the latest full feature software here:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategor
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Re: C5280 and HP Solution Center doesn't find the printer.
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06-29-2012 09:41 AM
It worked !
Thank you!
Re: C5280 and HP Solution Center doesn't find the printer.
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06-29-2012 11:51 AM
If my post helped you in any way, please click the blue KUDOS star under my name! It would mean a great deal.
Re: C5280 and HP Solution Center doesn't find the printer.
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07-31-2012 06:20 PM
Can someone provide the link to the HP Solution Center Software for a HP Photosmart 2570 or a C6300. I'm having the same problem.
Why is it so hard to download this software. I can't find it anywhere.
Also does anyone have the 800 number for HP support? I'm not able to find it.
Thanks,
Skip
Re: C5280 and HP Solution Center doesn't find the printer.
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08-01-2012 05:33 AM
The software is located under the software/downloads section of this printer's support page, here:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategor
Select the operating system you are using and the software should be labeled as 'full feature software' within the downloads section.
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Re: C5280 and HP Solution Center doesn't find the printer.
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08-13-2012 12:15 PM
I'm able to get the HP Solution center software to come up now but there are no scan settings showing.
Re: HP Solution Center doesn't find the printer.
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08-14-2012 09:24 AM
I am having same problem with psc 2510 Photosmart - Solutions Center can not find the printer. It used to wrk fine - then stopped. It is on my home network - cabled in. downloaded newest SW, I can print, but can not open Solutions Center as it sas no HP device detected. Ran Print Scan Doctor numerous times - but nothing. Please help! Thank you
