This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

HP2575 All-in-One Does Not Scan After Upgrade from Vista to Windows 7 (701 Views)
Reply
Student
GM25RET
Posts: 1
Registered: ‎11-07-2009
Message 1 of 1 (701 Views)

HP2575 All-in-One Does Not Scan After Upgrade from Vista to Windows 7

All other printer functions work.  However, after I scan a document and view it on the screen, I click FINISH to create it, but nothing happens.  I briefly see the icon that tells me it is saving the scan to My Scans file - but in fact it does not.  Normally with XP or Vista, the completed scan should appear on the screen so it can be "saved as..."  With Windows 7 I get nothing.  Is there a patch in the making?
Please use plain text.