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HP2610 full feature software for Windows 7 missing functions (122 Views)
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Honor Student
xmitr
Posts: 2
Registered: ‎04-27-2012
Message 1 of 3 (122 Views)
Accepted Solution

HP2610 full feature software for Windows 7 missing functions

[ Edited ]

HP2610 multifunction printer, Windows 7

Installed latest full function printer software from HP website.

 Problems:

1. I wanted to send a fax from the computer but couldn't find the coverpage controls to put a message on the coverpage.

2. There is no fax preview button.

3. Fax quality options are Low-Medium-High but no Photo quality, although the Help says there should be a Photo quality option.

4. How do you import addresses? The Help says to use the Address book in Internet Explorer but IE does not have an address book.

 

This says to me the Windows 7 driver for this printer is very disabled compared to the XP driver which has these functions. The HP Director software which is in XP is also unavailable, is there a download for HP Director?

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Regents Professor
ShlomiL
Posts: 6,975
Registered: ‎01-03-2011
Message 2 of 3 (109 Views)

Re: HP2610 full feature software for Windows 7 missing functions

Hi,

Some of the HP Full Feature functionality has been changed:

Regarding your 1th question, the Fax Cover page feature no longer provided since version 7 of the HP Solution Center Software.

 

The Fax Preview option no longer available for newer models using the HP Solutio Center as well.

 

As well by testing Newer models, the highest Fax quality listed as High.

 

Regarding the 4th question, the Address book relies on Windows Contact:

  1. Click the Start button
  2. Type Contacts within the search bar, you will find the Contacts application
  3. Follow those steps to import contacts:
    http://windows.microsoft.com/en-us/windows-vista/Import-export-or-change-the-format-for-contacts

The HP Director is not compatible with Windows7, the HP Solution Center is the only software version available for your printer for Windows 7.

 

Regards,

Shlomi

 

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Honor Student
xmitr
Posts: 2
Registered: ‎04-27-2012
Message 3 of 3 (90 Views)

Re: HP2610 full feature software for Windows 7 missing functions

Many thanks for these answers. Too bad some of the functions have been eliminated. As for the Contacts, thanks for that, I did not know there was a Contacts folder on my computer. What would I do with a brain if I had one?

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