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Re: How To Install Printer Drivers in Windows 7 (3182 Views)
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jiminfla88
Posts: 12
Registered: ‎08-25-2009
Message 91 of 224 (3,195 Views)

Re: How To Install Printer Drivers in Windows 7

I have updated the driver and uninstalled the HP Software. Still when I try to load it hangs on 6/8 when detecting device.

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Distinguished Professor
DexterM
Posts: 4,501
Registered: ‎11-17-2008
Message 92 of 224 (3,185 Views)

Re: How To Install Printer Drivers in Windows 7

In the Device Manager window, click on the View menu>Show Hidden Devices. Now if you still find any HP devices, especially under Printers or Multifunction Adapters, then enable them, or update their drivers.
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Tutor
jiminfla88
Posts: 12
Registered: ‎08-25-2009
Message 93 of 224 (3,182 Views)

Re: How To Install Printer Drivers in Windows 7

Ok, I do have an HP Device under Unknown. Will not take any driver I try.
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DexterM
Posts: 4,501
Registered: ‎11-17-2008
Message 94 of 224 (3,160 Views)

Re: How To Install Printer Drivers in Windows 7

Are you installing the software from teh CD or the downloaded software?
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Tutor
jiminfla88
Posts: 12
Registered: ‎08-25-2009
Message 95 of 224 (3,146 Views)

Re: How To Install Printer Drivers in Windows 7

Both. I tried from the CD and then downloaded and tried it.
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DexterM
Posts: 4,501
Registered: ‎11-17-2008
Message 96 of 224 (3,144 Views)

Re: How To Install Printer Drivers in Windows 7

Then waiting for the official Windows 7 drivers is your only option.
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Tutor
jiminfla88
Posts: 12
Registered: ‎08-25-2009
Message 97 of 224 (3,107 Views)

Re: How To Install Printer Drivers in Windows 7

I read in an earlier post that someone had actually installed the HP software and got the scan and fax to work. The only diff was that I tried using the USB connection and he used the network connection. So, I tried that, the fax wizzard came up after the install but the fax test failed. I went back to the Device Manager and my Printer icon had the triangle sign and says reinstall drivers. However, when I try to reinstall is says they are up to date. Any ideas?
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Distinguished Professor
DexterM
Posts: 4,501
Registered: ‎11-17-2008
Message 98 of 224 (3,058 Views)

Re: How To Install Printer Drivers in Windows 7

If you right-click on that printer icon, do you have the 'Enable' option? If yes, then click on it.
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Make it easier for other people to find solutions, by marking my answer with \'Accept as Solution\' if it solves your problem.
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Tutor
SKPhotos
Posts: 12
Registered: ‎05-17-2009
Message 99 of 224 (3,024 Views)

Re: How To Install Printer Drivers in Windows 7

Even better would be if HP would release the Win7 drivers now rather than waiting until Oct 22.  Since Win7 has RTM'd there's no need for HP to wait any longer.
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Tutor
jiminfla88
Posts: 12
Registered: ‎08-25-2009
Message 100 of 224 (3,019 Views)

Re: How To Install Printer Drivers in Windows 7

I agree, just release the drivers and everyone will be happy!

 

This is what is says "The drivers for this device are not installed. (Code 28)"

when I try to reinstall them it says this"Windows could not find driver software for your device"

 

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