This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

How to remove and reinstall photosmart premium c309 from windows 7. (47 Views)
Reply
Student
llayen0314
Posts: 1
Registered: ‎07-20-2012
Message 1 of 2 (47 Views)

How to remove and reinstall photosmart premium c309 from windows 7.

Last May I removed and reinstalled photosmart premium drivers on my windown 7 32bit pc. Yesterday i got a scanner error messge "Try starting scan from computer" I tried HP  Solutiton Center and my pc was offline. Why am I having this problem?

Please use plain text.
Teacher
wade1027
Posts: 234
Registered: ‎04-12-2011
Message 2 of 2 (30 Views)

Re: How to remove and reinstall photosmart premium c309 from windows 7.

Hi llayen0314,

 

Download and run the HP Print & Scan Doctor to diagnose and fix common print and scan issues.

www.hp.com/go/tools

 

Let me know if you are still experiencing the same issue.

________________________________________________________
Say "Thanks" by clicking the blue Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"; therefore, it's easier for others to find.

I am an HP employee.
Please use plain text.