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04-27-2012 07:12 AM
In the past I used the paper feed cleaning kit, but the disc will not work with my iMac. My operating system is Mac OS X
Do I need to install new software or drivers? Which ones? Any help would be greatly appreciated!
05-01-2012 07:36 AM
Welcome to the HP Consumer Printer Forums.
I would recommend following the steps outlined HERE and let me know if the issue persists or not.