HP Support Forums
Join in the conversation.
04-25-2011 01:19 AM
Internet Explorer 9 no longer works after an uninstall of HP Support Centre and drivers for 3 HP All-in-One printers (psc1310, C4180, F4200). Intend to re-install for just C4180. I selected option to remove for all related software, though the HP Update and Photosmart Essentials have been left. IE9 stops working when launched (even when launched with no add-ons and with Protected Mode disabled and Advanced Settings restored) and regardless of initial URL. If I remove the IE9 update then IE8 works fine. I tried re-installing IE9 update, twice, and it continues to fail.
I’m running Vista 32 Home Premium SP2 on Samsung Q210 with Norton 360 v5, SpywareBlaster and Spybot - Search & Destroy.
Solved! Go to Solution.
04-26-2011 11:45 PM
I now believe the problem with IE9 was not related to HP, but to a Windows Update replacement to the “Intel Corporation - Display - Mobile Intel(R) 4 Series Express Chipset Family” drivers: Intel Corporation Display software update released in February, 2011 (useless link http://winqual.microsoft.com/support/?driverid=204
Sorry to have cast aspersions on HP. MS did this to themselves, as usual.