Laserjet P2035n goes into infinite loop when printing from Windows 7 64 bit

[jaylou18]

I installed the latest drivers from this site for Win7 64 bt and everytime I try to print to my laserJet P2035n over the network it goes into a loop and sends the same print job over and over until I cacel the job on my PC.

Does anyone know why this is happening and how to reolve it?

TIA,

Joe

[Foggysps]

I have recently encountered the same exact problems. We have loaded both the Universal PCL driver for Windows 7 32-bit and also the Plug N Play installer for the same OS 32-bit. It appears another PC user has the same issues from October 22nd and still does not have resolution to this.

Here is the link to the drivers that I have already downloaded that are causing the infinite loop    Downloads Here

[jaylou18]

Well hopefully someone from HP will be reading this and create a solution soon.  We are testing our corportate printers with windows 7 and so far I am having nothing but trouble with HP.

[Foggysps]

This issue has been resolved with the assistance of HP tech support

Basically download the 2015 XP driver PCL5...for Window 7 32 bit d/l XP32 bit for Windows 7 64bit d/l the Vista 64bit

After downloading right click the file that you saved, choose compatibility tab and select either XP compatibility or Vista compatibility. Now extract the files.

After files extracted add the printer and when prompted for drivers select the folder that HP extracted to. Once completed all your test prints should not loop in the queu

[jaylou18]

If I am understanding this correctly, HP's solution for this is to use the drivers from a completely different printer? I went to the drivers page

http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?lang=en&cc=us&prodNameId=1845552...»

but I am not clear as to what drivers I should downlaod and install.   should i be downloading the 7 64 bit or the Vista 64 bit?  They are both there.

What is the end of the PCL5...??  I dont see any drivers or products that start with PCL5.

Thanks,

Joe

Message Edited by jaylou18 on 11-23-2009 06:22 AM

[Foggysps · Accepted solution]

according to HP tech who helped shed light on this for me

for Windows 7 32 bit

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=1845552&...

for Windows 7 64 bit

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=1845552&...

right click on the file choose properties and select the appropriate compatibility mode that corresponds to the particular file you downloaded.

The HP tech had this resolved as quick as it takes to install a printer successfully. I than went and did this to the rest of the printer within our company and everyone works prefectly. 

[jaylou18]

thank you!!!  that did the trick

[todarsey]

I am having this same issue with a Vista x64 machine.  Does anyone know if this will work on mine?

[jaylou18]

I would try it.  You can always uninstal the printer if it doen't work.

[todarsey]

Well, it doesn't print in an infinite loop now but the print job stays in the print que.