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Multifunction printer h p 3052 became completely unusable after firmware update! (955 Views)
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Registered: ‎05-15-2009
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Multifunction printer h p 3052 became completely unusable after firmware update!

Hello Everybody,

 

We have a 3052 multifunction printer that became completely unusable after an attempt to update the firmware.

Obviously we followed the exact recommendations and used the latest software. 

 

I would be very grateful for any hints on how to fix the problem!

 

The official support refuses help and directed us to distributors (they probably want us to buy a new device) or told us to contact a local service company.

The local technicians request very high price for the diagnosis of the problem. Higher than the original acquisition price for the machine and more expensive than a new machine.

 

Can anyone give us a hint on how to recover our printer?  

Please use plain text.