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My HP Solution Center stopped working after I installed Windows Vista SP2. (121 Views)
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brihath Student
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brihath
Posts: 1
Registered: ‎05-04-2012
Message 1 of 2 (121 Views)
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My HP Solution Center stopped working after I installed Windows Vista SP2.

‎05-04-2012 12:32 PM

After I updated to Windows Vista SP2 yesterday, my HP Solution Center could not detect my C5180 in a networked setup.  After I did a Windows restore back to before the SP2 install, it is now working again.  What should I do about SP2 to avoid a problem with the Solution Center?

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Distinguished Professor Distinguished Professor
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SeanS
Posts: 3,100
Registered: ‎11-22-2011
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Re: My HP Solution Center stopped working after I installed Windows Vista SP2.

‎06-15-2012 04:44 PM

When you upgraded from SP1 to SP2 it may have overwritten some files. I would upgrade to SP2 and then reinstall the driver pack from here: HP Photosmart Full Feature Software and Drivers Let me know if this resolve the issue.

 

Thanks!

Sean

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