Need help printing to printer server with vista 64 bit (incompatible drivers?) [ Edited ]

[JackMangle]

Okay, here is my story. I have a computer that has a shared printer (HP Laserjet 3030). I also have a laptop that I would like to print from. The operating system of my laptop is Windows Vista 64 bit. The OS on the computer that shares the 3030 Laserjet printer is Windows XP. I try to connect to the printer from my laptop but it says that t has the wrong driver. If I directly connect the laptop to the printer the laptop will detect the printer and detect the driver and be able to print. What I think is happening is that when I try to connect to the printer over the network, the computer that shares the printer is sending back a 32 bit driver when the laptop requires a 64 bit driver. After the laptop says that it cannot find the driver I do a search for the driver and refer it to the directory of the Vista 64 bit driver but the laptop still cannot detect the printer over the network. I have no problems with my other laptop that has 32 bit Windows Vista. How do I fix this? Are there any client/server software that I can use that can print to a computer with a printer?

Thanks 

Message Edited by JackMangle on 01-19-2009 07:50 PM

[thebeergeek]

This is my exact problem too. Kinda of discouraged that there have been no responses in almost two months.

[mkvc]

I have been trying to get my new laptop with windows vista  64-bit OS, to print to a shared printer on a windows xp pro machine on my LAN workgroup.  Vista is able to automatically discovcer the printer and I added it as a local printer using the create a new port option and choosing the local port option the \\servcername\printer name but because of, my guess is a print driver problem (HP only has a PCL5 driver available) the printer needs a PCL6 driver, so I downloaded the Universal print driver from HP as recommended by HP.  When I print a test page I get the following:

PCL XL error:

     Subsystgem:  KERNEL

     Error:             Unsupported Protocol

     Operator:        0x0

     Position:         0

Looks like a driver error.  The print monitor doesn't show any error, just prints the message

I am using the (Universal 64-bit Print Driver) from HP

Any suggestions?

[Dan0291]

32-bit and 64-bit cannot be shared together, I do not think. Try installing the vista version (from HP website as it installs more than just driver) on the Vista x64, and then connect the printer to the XP and then try sharing.

[mkvc]

Dan,

     Thanks so much for your input.  The print share setup worked, just fine, i.e. my Vista laptop discovered the printer in the work group,  Then I downloaded the 64-bit Vista file from HP's support download website, and ran the .exe file then tried the printer that is when I got the incomparable protocol error message.  I actually deinstalled the printer that had been added as a universal printer during the .exe run and tried it again buy just trying to connect to the network printer that showed up in the neighborhood, same problem.

I guess the 64-bit panacea we had hoped for isn't here yet.  It's great to have the 3meg limit lifted, but at what cost to compatability?  I hope Windows 7 has a better handle on what the end user is really looking for.  I may just have to "downgrade" to XP Pro.

Thanks again for your efforts.

Mace

[JasShep]

I have an HP Deskjet 930C connected to a WinXP home box. I have successfully connected my Vista x64 to it via my home network. This was done by simply going to the add New Printer wizard on the Vista machine , selecting "Add a Local Printer", then "Create a new port:". Leave it selected to Local Port and click next. A box pops up and enter the path to your shared printer ie \\servername\printersharename . Select your printer from the multitude offered and complete the wizard.

This info was found at

http://social.microsoft.com/Forums/en-US/whssoftware/thread/8f354718-c9c0-4849-8c13-bf9b78f1e07d

It can be done.