OS X 10.7.x compatibility with PhotoSmart Premium C310 scanning

[Rixhawz]

I can no longer use the scanner on my C310 because i've upgraded to OS X 10.7.x  When will HP be updating their drivers software to support the current version of the Mac OS?

[ShlomiL · Accepted solution]

Hi,

The full software for your printer available from HP web site.

If you have any previous HP software version installed prior updating the OS, make sure to remove it by following the HP Uninstaller (Located under Applications  > Hewlett-Packard).

Download and install the software below:

http://ftp.hp.com/pub/softlib/software12/COL41334/mp-100705-1/HP_Lion_Ink_SW_v12.13.14.dmg

Finally, update the latest drivers by clicking the Apple icon and then Software Update.

Make sure to select any listed HP update.

Regards,

Shlomi

[Rixhawz]

worked like  a champ... thanks for the assist!

[ShlomiL]

You're gladly welcome.

Great to hear the problem has been resolved!

[43sqd]

Schlomil, I am having the same exact problem after upgrading to Window 7 64bit.  Could you please explain what you mean by..........HP Uninstaller (Located under Applications  > Hewlett-Packard). 

Do I find this on their website, or do you mean to uninstall HP 310 from the control panel and everything concerned with HP 310?

Excuse me for not following.

Thanks, Jim

[vcazares82]

iMac
Model Identifier: iMac11,3
Processor Name: Intel Core i3
Processor Speed: 3.2 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache (per core): 256 KB
L3 Cache: 4 MB
Memory: 4 GB
Processor Interconnect Speed: 5.86 GT/s
Boot ROM Version: IM112.0057.B00
SMC Version (system): 1.59f2
thats all my info for my mac..I cant use my scanner never have? please help I just started this accounting job and really need it asap