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OfficeJet J5780 Not printing correctly (291 Views)
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Student
dc7669
Posts: 1
Registered: ‎09-17-2011
Message 1 of 3 (291 Views)

OfficeJet J5780 Not printing correctly

I have an Officejet J5780 on a Win7 64-bit machine.  I also have HP Solution Center ver 130.0.44.62.  The printer worked well for a few years until a few months ago.  When I print more than half a page, the page will stop and advance to the next page.  In the next page, a line of jibberish will be printed and then advance to the next page.  I will need to take out all the paper to prevent waste.

PrintImage.png

 

When I open the Print window, I see the above.  See pages 7/2!  That is WRONG.  I am trying to print 2 page document and how could it have 7 pages?! 

 

What is going on?  Any idea?   Thank you!

 

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Student
RFPW
Posts: 2
Registered: ‎09-25-2012
Message 2 of 3 (112 Views)

Re: OfficeJet J5780 Not printing correctly

Hi, My HP Officejet J5780 prints but has begun to shave off the lower half of word on some lines. Any ideas please?

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HP
Kyle_W
Posts: 3,492
Registered: ‎04-26-2011
Message 3 of 3 (96 Views)

Try using the following document that I have attached. Pl...

Try using the following document that I have attached. Please let me know if it resolved the issue for you. http://goo.gl/saSDX
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