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Re: Officejet 6500A Plus (163 Views)
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Bettiejb Student
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Bettiejb
Posts: 1
Registered: ‎05-02-2012
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Officejet 6500A Plus

‎05-02-2012 06:32 PM

During printing paper got stuck. I removed it, but monitor keeps requesting documentation

 0x61000016. what is it and where?

 

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Distinguished Professor Distinguished Professor
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-JohnB-
Posts: 5,287
Registered: ‎11-22-2011
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Re: Officejet 6500A Plus

‎05-04-2012 02:29 PM

This article should help resolve the error you are getting:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03081973&cc=us&dlc=en&lc=en

Give the steps a try and let us know if it helps.

Best of Luck!

You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.
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