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04-08-2009 07:41 PM
Hi, I use my 8500 Officejet to print T-shirt heat transfers. When pressing at 350 degrees, I get a slight yellowing of the ink. In the past I have used Epson printers, and had similar results. This could be corrected on the Epson by slightly reducing the amount of yellow ink applied, with the Epson software you could individually adjust each individual color, ie: Magenta +5, Cyan 0, Yellow -10. This would correct the problem on the Epson, and since the problem is the same, I think it would fix my problem with the HP also. Unfortunately HP software does not allow me to adjust the ink levels like the Epson did.
Is there any software from HP, or a 3rd party that would allow this?Do you know of any other possible fixes? Thanks in advance for any suggestions!
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04-09-2009 10:40 PM
I do not have an Officejet 8500 but I did download the driver and set it up to print to my Officejet 7410 and it printed fine (at least for the Windows test page I tested). That makes me believe the Officejet 7410 driver would work for the 8500. The 7410 driver has settings in Color, Advanced that allow setting each color intensity separately.
I would suggest installing the Officejet 7410 driver,you should be able to set this up as if it were on LPT1:, then after installation go to Ports and change the port to the same port your Officejet 8500 is installed.
Bob Headrick, Microsoft MVP Printing/Imaging
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04-10-2009 06:26 PM
04-10-2009 06:29 PM
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12-23-2009 06:12 AM
Hi Bob: I purchased the 8500 officejet pro only last week, and my purple logo in .png format (which is purple) prints more like black. II have a Dell using Windows XP and am linked physically with my hard drive, not using wireless. My Lexmark (which died) never had a problem printing purple. I'm still on my original ink cartridges that came with the printer, and haven't printed more than 50 pages because I can't print my logo, so there's plenty of ink.
I spent over 2 hrs online chatting with HP Support last week and they kept referring to the Color Tab also, and I couldn't seem to convince them that there WASN'T a color tab under properties. They ended up after a VERY long session telling me it's the format of my logo, which is .png. And other than that, they couldn't help me (including a supervisor who got on the chat).
I got my graphic designer to send me a .jpg logo for my letterhead (which I just paste into a word doc for my forms), but I had the same problem. From your answer to the "yellow color shift" question, you refer to a driver to be downloaded. I am NOT techie. Can you tell me where to get the driver and how to install it please? So you think installing the Officejet 7410 driver will make it so my letterhead logo will actually print purple? Many thanks, Paula
12-23-2009 07:15 AM
I downloaded both the 7600 driver and the 7410 driver but I must be doing something wrong, because I don't see any difference as to a "Color tab" or how to adjust the color. Everyting looks exactly the same and my purple logo is still black. Help! Not sure what Mr. Headrick meant about "ports". where are ports and what am I supposed to do with them now that I have the different drivers.