Officejet J6450 (XP) - stuck in print queue

[jjng]

Hello all!

I have an Officejet J6450 which is wirelessly connected to my router.  For some unknown reason, whenever I try printing, the document prints perfectly however if I look at the print queue, it shows 3/1 pages for example when I print just one page (should show 1/1 page).  What is even more strange the pring job remains stuck at 3/1 pages for at least 5-10 minutes even after the page has been printed.  After the 5-10 minutes is up, the print job disappears.  I have to manually remove the job or wait 5-10 minutes.

If I print just one document, it is not a big issue.  However if I print multiple documents, it remains stuck each time.  If I print 3 copies of the same document, it shows 9/1 pages instead of 1/3 or 2/3 or 3/3.

I did a search on the forums, and tried unplugging the printer, plug back in for 3 times and the problem still occurs.

Any ideas to resolve this issue?

Thanks in advance!

Jeff

[kyra]

Restart the Print spooler service and check for the result.

[BatofDoom]

I was having the same problem with a HP PSC 1610 that I was accessing via a wireless print server.

The problem was solved when I unchecked the "enable bi-directional support" box on the "ports" tab of the "properties" window for the printer.