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03-16-2009 06:32 PM
I have an Officejet J6450 which is wirelessly connected to my router. For some unknown reason, whenever I try printing, the document prints perfectly however if I look at the print queue, it shows 3/1 pages for example when I print just one page (should show 1/1 page). What is even more strange the pring job remains stuck at 3/1 pages for at least 5-10 minutes even after the page has been printed. After the 5-10 minutes is up, the print job disappears. I have to manually remove the job or wait 5-10 minutes.
If I print just one document, it is not a big issue. However if I print multiple documents, it remains stuck each time. If I print 3 copies of the same document, it shows 9/1 pages instead of 1/3 or 2/3 or 3/3.
I did a search on the forums, and tried unplugging the printer, plug back in for 3 times and the problem still occurs.
Any ideas to resolve this issue?
Thanks in advance!
06-17-2009 11:08 AM
I was having the same problem with a HP PSC 1610 that I was accessing via a wireless print server.
The problem was solved when I unchecked the "enable bi-directional support" box on the "ports" tab of the "properties" window for the printer.