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Re: P1606dn firmware 20120130 fails (383 Views)
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Student
luckycharms
Posts: 3
Registered: ‎11-08-2011
Message 1 of 3 (400 Views)
Accepted Solution

P1606dn firmware 20120130 fails

Hello Folks,

 

I've been trying to install both firmware version 20120130 and the smart install update on my P1606dn.  Both installs fail.

 

I got the firmware from http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=bi-95182-3&cc=us&dlc=en&lc=en&... , and the smart install update from http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=bi-80482-7&cc=us&dlc=en&lc=en&... .  I installed the driver update 20110402 from http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=bi-83409-3&cc=us&dlc=en&lc=en&... .

 

Whenever I try to install the firmware or smart install update, the installer goes through the entire process, looks like it uploads everything to the printer, but then it gives me "!!Failed to update firmware!!" and "!!Failed to update HP Smart Install!!" dialog boxes.  I've tried restarting the printer and everything, but to no avail.

 

Any idea what's going on here?

 

Thanks,

Alex

 

P1606dn

Current FW: 20101011

Software driver version: 20110504

Win 7 Pro x64 SP1

 

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Intern
muj851
Posts: 57
Registered: ‎05-27-2010
Message 2 of 3 (383 Views)

Re: P1606dn firmware 20120130 fails

Hi,
I am not sure how the printer connected 
To update the new firmware the printer should be installed over USB and not over Network
Make sure the printer is installed over USB and then try to updating the firmware / Smart install utility,
•Please use a 2 meter (6 foot) USB High speed (2.0) cable.

Hope this helps you !

 

Make it easier for other people to find solutions, If my post resolved your problem, please mark it as "Accepted as Solution"

 

+++++Say thanks by clicking the Kudos Star in the post++++++

 

Although I am an HP employee, I am speaking for myself and not for HP.

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Student
luckycharms
Posts: 3
Registered: ‎11-08-2011
Message 3 of 3 (376 Views)

Re: P1606dn firmware 20120130 fails

solved!  updated like a charm - thanks!

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