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Re: Photosmart C4400 scanner will not work on OS 10.6.8 (430 Views)
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Student
jackdesign2000
Posts: 1
Registered: ‎07-07-2012
Message 1 of 4 (436 Views)

Photosmart C4400 scanner will not work on OS 10.6.8

I just recently upgrading operating system and now the scanner on my All-In-One HP Photosmart C4400 will not work. Any thoughts to why, do I need to upgrade something?

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Regents Professor
ShlomiL
Posts: 7,103
Registered: ‎01-03-2011
Message 2 of 4 (430 Views)

Re: Photosmart C4400 scanner will not work on OS 10.6.8

Hi,

Did you installed the software for Mac OS X 10.6 after upgrading the os?

 

If not, remove the installed software by following the HP Uninstaller, located under Applications > Hewlett-Packard.

 

Download and install the software for 10.6:

http://ftp.hp.com/pub/softlib/software10/COL30072/oj-74785-1/HP_Installer_Photosmart_Full_Group01_10...

 

Finally, install the latest HP update by clicking the Apple icon and then Software Update.

 

Regards,

Shlomi

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Student
vjzammit
Posts: 1
Registered: ‎07-08-2012
Message 3 of 4 (419 Views)

Re: Photosmart C4400 scanner will not work on OS 10.6.8

I cannot find the scanner 'action' on my All-In-One HP Photosmart C4400. Pl help

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Distinguished Professor
SeanS
Posts: 3,102
Registered: ‎11-22-2011
Message 4 of 4 (385 Views)

Re: Photosmart C4400 scanner will not work on OS 10.6.8


vjzammit wrote:

I cannot find the scanner 'action' on my All-In-One HP Photosmart C4400. Pl help


You need to provide more details in your post. Are you using OS x 10.6.8 like the original poster? What application(s) are you scanning from? Are you still able to scan from the control panel on the printer?

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