Printer Software Installer has stopped working

[Josef_Strasky]

Product: HP Laser Jet M1005 MFP

OS: Windows 7, 64-bit

Notebook ACER , Aspire 5349, Intel Celeron CPU B800 @ 1.50 GHz

(new notebook, old printer - printer worked well on Windows XP)

I downloaded driver ljM1005-HB-pnp-x64-en. Driver had been extracted and setup started.

Installation started and after some initialization (~10 sec) it kept writing:

Preinstalling the driver files...  or Copying files to hard drive...  (switching approx. once per second) after a while (~ 20 sec)

Printer Software Installer has stopped working. Windows tried to find solution but did not find anything.

I TRIED ALREADY EVERYTHING. I used patch for AMD processors (of course, did not work); I have Windows installer up to date; I disabled Internet Explorer 9.0 (I cannot uninstall and iether can I step back to IE 8.0 since notebook is brand new); There is no windows driver preinstalled for this printer and there is no similar driver working. 

Driver cannot be installed and printer does not work.

Please, help.

[stix4]

Hello,

Thanks for the post.  This is an odd one, I might suggest the method outlined below in the third link, if that does not help, I might recommend that you post this question on the following links below.  Good Luck!

http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413

http://h30499.www3.hp.com/t5/Business-Support-Forums/ct-p/business-support

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=115&prodSeriesId=...