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05-24-2009 05:37 AM
I have a Photosmart 1215 printer and I am trying to use it with Vista. I have checked with the forums and installed driver for Deskjet 990 as advised, but I still get error messages and the printing stops after a short time.
Are there any other drivers that I can use?
05-24-2009 10:21 AM
What is the error message? Does the printer print properly from the card slots?
Note there is a Photosmart 1215 printer that uses the #45 and 78 cartrdiges, which is different than the Photosmart PSC 1215 all-in-one printer that uses #56 and #57 cartridges. The latter will not work with the Deskjet 990c driver.
Bob Headrick, Microsoft MVP Printing/Imaging
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