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Problem with J4580 (53 Views)
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PZUFIC Student
Student
PZUFIC
Posts: 2
Registered: ‎07-21-2010
Message 1 of 2 (53 Views)
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Problem with J4580

‎05-08-2012 05:18 AM

I own HP Officejet j4580. It is connected to home network with HP wireless print server. All things works fine except scanning directly from machine. I can select in which format I want to save the file, and then the machine start scanning proces for about 5 seconds an then stop and says that there is no connection with computer. But the connection is normaly established an I can scan and print form computer normaly. I tested with Print and scan doctor an everything is fine. The keys are also deifned in the Software center. And HP Digital Imaging monitor works fine to. 

 

Whats wrong?

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Distinguished Professor Distinguished Professor
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SeanS
Posts: 3,100
Registered: ‎11-22-2011
Message 2 of 2 (32 Views)
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Re: Problem with J4580

‎06-15-2012 02:30 PM

Hey PZUFIC,

 

I would give the HP Print & Scan Doctor a try to see if it is able to resolve your scanning issue. If not reply with any new details or errors you ran into and we can continue from there.

 

Take care,

Sean

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