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05-08-2012 05:18 AM
I own HP Officejet j4580. It is connected to home network with HP wireless print server. All things works fine except scanning directly from machine. I can select in which format I want to save the file, and then the machine start scanning proces for about 5 seconds an then stop and says that there is no connection with computer. But the connection is normaly established an I can scan and print form computer normaly. I tested with Print and scan doctor an everything is fine. The keys are also deifned in the Software center. And HP Digital Imaging monitor works fine to.
06-15-2012 02:30 PM
I would give the HP Print & Scan Doctor a try to see if it is able to resolve your scanning issue. If not reply with any new details or errors you ran into and we can continue from there.