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02-24-2012 06:41 AM
when I put an SD card in my Photosmart C5180 and try to "save photos on computer" I get msg "you need to install device software", I have a new Compaq PC CQ2014, with Win 7 and 64 bit
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02-24-2012 07:01 AM
Did you installed the Full Feature Software below?
If not, make sure to unplug the USB first.
Enter Control Panel > Devices and Printers.
Right click the C5100 printer icon and then select Remove Device.
Reboot your PC and then follow the installation.
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