Scanner failure

[Viajero]

I have an HP Officejet 7130 all-in-one.  I frequently get the message "Scanner failure.  Turn power off then on again." when I want to print a document.  I turn the power off, wait half a minute, and turn the power back on.  The message no longer appears, and the  unit prints as it is supposed to do.  This happens nearly every day and is a nuisance.  What should I do?

Viajero

[Bob_Headrick]

Try the steps  shown here.  Solution five may resolve your issue.

Regards,
Bob Headrick, Microsoft MVP Printing/Imaging

[cmdekeijzer]

Could you provide a new link please, because this one is not working anymore and I would like to fix my officejet

[Bob_Headrick]

The original page is gone, try this one.  If that does not correct the issue please indicate what model scanner or AIO you have, the above page is for the Officeejt 7130.

[cmdekeijzer]

Yes I do have a 7130, but unfortunately it didn't work. What is now the best option, buy perhaps a new officejet? Thank you for your help

[rgdom]

Scanner failure message appears.  Is there a lamp or other part I can replace to restore the function?

[gobbledegook21]

My R65 gives the 'Scanner failure message.  Sometines it prints from a P.C. supply but mostly it just refuses to copy or scan.  What printer component is likely to  be the problem?