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Unable to print from Internet explorer w/Photosmart C5550 aio. (233 Views)
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glosno Student
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glosno
Posts: 1
Registered: ‎09-21-2011
Message 1 of 4 (233 Views)
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Unable to print from Internet explorer w/Photosmart C5550 aio.

‎09-21-2011 11:11 AM

I have new hp dv6-6047 cl PC Windows 7.  I have hp Photosmart C5550 AIO usb connected to it w/Window 7 software downloaded and installed, also hp Deskjet 832C Usb connected. Both printers work perfectly except the C5550 won't print from the internet. I keep getting error message "An error has occurred in scripts on this page. Line 2107 Error: Unspecified Error. Do you want to continue running scripts on this page. I've reinstalled printer software. no Luck. Help!

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Tutor Beverly_D Tutor
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Beverly_D
Posts: 63
Registered: ‎09-15-2011
Message 2 of 4 (209 Views)
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Re: Unable to print from Internet explorer w/Photosmart C5550 aio.

‎09-21-2011 12:03 PM

This is actually an Internet Explorer error and is not caused by or related to the printer. To be certain trying printing a document, file or email from your computer, they should all work fine.

I work for HP, IPGHT specialist in Officejet and Photosmart printers.

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chkmeout Student
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chkmeout
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Registered: ‎09-26-2012
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Re: Unable to print from Internet explorer w/Photosmart C5550 aio.

‎09-26-2012 09:31 AM

Ok, so since it is an internet explorer problem-- what are we suppose to do??   i can't print from my internet to my printer either---- and same printer as the person above.

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Kyle_W
Posts: 3,522
Registered: ‎04-26-2011
Message 4 of 4 (64 Views)
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Since the error is related to Internet Explorer, you coul...

‎10-01-2012 11:29 AM

Since the error is related to Internet Explorer, you could have to contact their support to resolve that error message. My other suggestions would be to use another free browser, such as Mozilla FireFox or Google Chrome.
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