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Why won't my printer print in color when using Word, Excel or Quicken? (546 Views)
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Rupert456 Student
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Rupert456
Posts: 1
Registered: ‎05-10-2012
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Why won't my printer print in color when using Word, Excel or Quicken?

‎05-10-2012 04:29 AM

My HP Laser jet CM2320nf MFP worked fine with my old computer using Windows XP Professional, however when using the same printer with my new computer using Windows 7 does not work correctly.  The problem is that it will not print color when using Word, Excel or Quicken.  It will print in color with other programs.  I have reloaded drivers several times which has not helped.

Thank you for any help that you can provide.

Brian

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Teacher
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pctech33
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Registered: ‎02-03-2011
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Re: Why won't my printer print in color when using Word, Excel or Quicken?

‎05-11-2012 01:39 AM

run the clean heads program,,nothing else,uninstall and reinstall printer driver.and if this dont work,make sure that the little tab on the bottom of the color cartridge is removed.

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Life is too serious to be taken seriously
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urafda Student
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urafda
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Registered: ‎09-27-2012
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Re: Why won't my printer print in color when using Word, Excel or Quicken?

‎09-27-2012 09:18 AM

Are you serious? Please don't post again.

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