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can not install my 4500 office jet with windows 7 32 bit. a fatal error appears (72 Views)
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saab9974 Honor Student
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saab9974
Posts: 2
Registered: ‎04-12-2012
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can not install my 4500 office jet with windows 7 32 bit. a fatal error appears

‎04-13-2012 11:52 AM

I try to install my new all in one 4500 office jet .

my operating system is widows 7 32 bit.

when the program tryes to install the software it is stuck after a few minutes and a "fatal error" apears regarding the widows 7.

 

i have tryed to download the driver and software from HP .com and i get the same resaults.

 

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Grad Student Grad Student
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Lorem_ipsum
Posts: 383
Registered: ‎12-07-2011
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Re: can not install my 4500 office jet with windows 7 32 bit. a fatal error appears

‎04-18-2012 08:43 AM

Hello,

 

There should also be a number included with the error message. Try to recreate the error and reply back with the details.

 

There is a document you can follow once you have the additional information.

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02266980&cc=us&dlc=en&lc=en&product=3919449&tmp...

 

Thank you

 


I am an HP employee.
The opinions expressed here are the personal opinions of me, not of HP.

Kudos are appreciated if I have helped you.
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