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04-13-2012 11:52 AM
I try to install my new all in one 4500 office jet .
my operating system is widows 7 32 bit.
when the program tryes to install the software it is stuck after a few minutes and a "fatal error" apears regarding the widows 7.
i have tryed to download the driver and software from HP .com and i get the same resaults.
04-18-2012 08:43 AM
There should also be a number included with the error message. Try to recreate the error and reply back with the details.
There is a document you can follow once you have the additional information.
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