HP Support Forums
Join in the conversation.
02-24-2012 07:14 PM
HP Officejet Pro 8600 Plus. Windows Vista. Just purchased this printer. Print and fax were working great. Had not tried scan yet. Used Settings feature and online website referred to on printer to set up scan to email. Now nothing works. Computer cannot find printer. I don't think the printer can find the computer either.
04-18-2012 10:27 PM
The print diagnostc utility may be able to detect what is broken.
If I have helped you solve your issue please mark it as solved .....
(I am an HP employee)