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Re: officejet pro 8600 pro plus. tried to set up the scan to email feature, now nothing works (261 Views)
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VMO Student
Student
VMO
Posts: 1
Registered: ‎02-24-2012
Message 1 of 2 (376 Views)

officejet pro 8600 pro plus. tried to set up the scan to email feature, now nothing works

HP Officejet Pro 8600 Plus. Windows Vista.  Just purchased this printer.  Print and fax were working great.  Had not tried scan yet.  Used Settings feature and online website referred to on printer to set up scan to email.  Now nothing works.  Computer cannot find printer. I don't think the printer can find the computer either.

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Teacher
SophiaS
Posts: 166
Registered: ‎10-16-2009
Message 2 of 2 (261 Views)

Re: officejet pro 8600 pro plus. tried to set up the scan to email feature, now nothing works

The print diagnostc utility may be able to detect what is broken.

 

www.hp.com/go/tools

 



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