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Re: recalibrate printer (386 Views)
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Honor Student
jimbolined
Posts: 2
Registered: ‎06-13-2010
Message 1 of 2 (403 Views)

recalibrate printer

 i purchased a printer in  USA, the cartridges that we sell will not work unless you first have your printer recalibrated, as it were, to make it compatible with the consumer goods sold within the UK.

how do i do this

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Dean
Bob_Headrick
Posts: 11,947
Registered: ‎11-17-2008
Message 2 of 2 (386 Views)

Re: recalibrate printer

You will need to Contact HP and request a "regionalization reset".  This procedure can be done over the phone.  You will need access to your printer and computer during the call.  You will also need a set of UK cartridges to perform the regionalization reset.

 


Bob Headrick, Microsoft MVP Windows Expert - Consumer.
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