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06-26-2012 02:31 PM
06-26-2012 02:56 PM
Thanks much Sean!
Did the download with the repair option. It says it finished.
This did not help. Still get message that toolboxfix encountered a problem -- says I should restart program or computer.
It worked fine for a long time, and then just stopped working with this error message. Do not understand computers and why they do these strange things.
06-26-2012 03:19 PM
Alright, Here is a support document that is related to that error message: HP LaserJet Products - Toolbox Troubleshooting: The HP Toolbox Displays "An error occurred, An unkno...
The document is pretty lengthy so be sure not to skip over any steps. Let me know if it helps at all.