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Top Student
ncnash
Posts: 7
Member Since: ‎05-11-2011
Message 1 of 5 (253 Views)
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6700 Printer installation on wireless network

Forgive my ignorance of the computer world, but I had the job of installing a new 6700 printer at the office today.

We have two computers that had been connected wirelessly to our old 8500.  I was able to follow the directions in the box and get MY computer set up, using the enclosed CD.  I am able to print.  However, when someone went to print a document

from THEIR computer, they were unable to.

Not understanding how wireless networking works, my question is:  Do I have to use the CD on their computer in

order for it to get connected to the printer....or is there something I can do from my computer to add his computer

to the printer?  Thanks, in advance, for trying to help me.

Distinguished Professor
DevRao
Posts: 2,736
Member Since: ‎02-03-2010
Message 2 of 5 (238 Views)

Re: 6700 Printer installation on wireless network

Hi,

 

Please provide more info, is the other computer used is it temporary connection or will that be a fixed connection to the printer? also what is the O\S used on both computer?

Although I am an HP employee, I am speaking for myself and not for HP.

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Top Student
ncnash
Posts: 7
Member Since: ‎05-11-2011
Message 3 of 5 (234 Views)

Re: 6700 Printer installation on wireless network

Thank you for your reply!  It's a Toshiba laptop that will be permanently connected to the printer.  We have Windows, but I have to stop by the office to find out which version we are using and will let you know.

Top Student
ncnash
Posts: 7
Member Since: ‎05-11-2011
Message 4 of 5 (215 Views)

Re: 6700 Printer installation on wireless network

It's Windows 7 Professional.

Distinguished Professor
Cheetah12
Posts: 3,707
Member Since: ‎11-04-2013
Message 5 of 5 (186 Views)

Re: 6700 Printer installation on wireless network

Hello ncnash.

 

I understand your concerns. To the question from your previous post: Yes, you have to install the Officejet 6700 Premium to your other computer so it can establish your wireless connection otherwise you will be unable to print or scan documents as you are noticing.

 

If you have any further questions please let me know.


Ashley

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Cheetah12
I work on behalf of HP
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