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Student
curious3
Posts: 1
Member Since: ‎03-29-2012
Message 1 of 2 (458 Views)

7515 photosmart troubleshooting

I bought a bundle 7515 photosmart edition at costco.  Driver was missing and i guess software to enable scanning is missing too!  Frustrated.  What do i do?  I need to scn and get work done!  Please help!  HP Photosmart 7515 e-all-in-one printer C311a;  product # CQ878A;  Option - 1H3.

 

Distinguished Professor
-JohnB-
Posts: 5,287
Member Since: ‎11-22-2011
Message 2 of 2 (449 Views)

Re: 7515 photosmart troubleshooting

hi there, 

 

Here is the download page with all available software for the photosmart 7515. In case you are missing any software. 

 

Assuming you are using windows you can run this utility to determine the source of the problem. 

 

Let us know if it helps and Best of Luck!

You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.
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