Blank screen for HP Solution Center (2773 Views)
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Student
jtosdale
Posts: 1
Registered: ‎03-29-2010
Message 1 of 4 (2,773 Views)

Blank screen for HP Solution Center

I just loaded the software for a new Photosmart C4750 printer. When I try to load the HP Solution Center, all I get is a new blank (black) window. Toshiba laptop and Windows XP.

Intern
nikonnet
Posts: 26
Registered: ‎03-30-2010
Message 2 of 4 (2,674 Views)

Re: Blank screen for HP Solution Center

Please install Adobe Flash Player 9 and above to resolve this.

Click on the BLUE KUDOS button on the left to say "Thanks"
Although I am an HP employee, I am speaking for myself and not for HP.
Student
jncutright
Posts: 1
Registered: ‎09-27-2010
Message 3 of 4 (2,350 Views)

Re: Blank screen for HP Solution Center

Same thing just happened to mine - turns out I had to update flash player on my IE browser.   

Works great now.  Thanks very much.

Anyone else having this problem - go to adobe's site and click 'get flash player' on all the browsers that you use on your computer.  It's a good thing to have anyways.

 

Honor Student
AJBC
Posts: 3
Registered: ‎09-16-2011
Message 4 of 4 (1,224 Views)

Re: Blank screen for HP Solution Center

I installed the latest ADOBE flash, and it still didn't resolve my problem.  HP Solution Center is still blank.  Please help!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation