HP Support Forums
Join in the conversation.
08-17-2012 03:23 PM
I have a C3180 and running window 7. It does not print a color photo from My Docs. I have a 99 cartridge installed. Also every time I power on the printer it prints a test page wasting time and ink.
08-20-2012 12:44 PM
It looks as though you have 2 seperate issues, I will try to help you with both.
1st issue - Can't print color photos
1. Can you print other things in color (like webpages, documents, etc)?
2. Do the photos print in black & white or not at all?
2nd issue - Test page prints when printer turned on
I believe it is an alignment page printing out (not a test page). You must complete the full alignment process or it will continue to print an alignment page each time you turn the product on or off, or start a print job. Check out the following link for details to resolve this issue:
08-21-2012 09:54 AM
Can you print other things in color (like webpages, documents, etc)?
08-22-2012 09:55 AM
Ok, check out the following article that should help narrow down the cause of/resolve the issue: