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colossians3man
Posts: 1
Member Since: ‎04-03-2012
Message 1 of 2 (759 Views)

Confirming firmware on an HP CP1215 when printing through a D-Link print server

I just upgraded the firmware on my HP CP1215 and I am unable to print a configuration page because I print through a D-Link  (DPR-1260) print server. How can I confirm that the printer has received the firmware.

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AndOne
Posts: 21
Member Since: ‎01-10-2011
Message 2 of 2 (751 Views)

Re: Confirming firmware on an HP CP1215 when printing through a D-Link print server

Hello colossians3man,

 

not sure about the print server, but you will need a working communication between driver/software and printer in order to print a configuration page (where you will find the firmware version), just press and hold the green resume button for two or three seconds and it will print. Same goes for the HP Toolbox, you will find the firmware version listed under Status -> Device Configuration.

 

In case there is a communication issue between driver/software and printer, this needs to be fixed first in order to get the firmware version. Would connect the printer via USB with my computer. :smileywink:

 

Best Regards,

AndOne

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