10-01-2012 01:20 PM
04-08-2013 02:42 PM
You can't return inks to Wal-Mart if they are opened, I just went today to return my defective combo pack and they wouldnt give me my money back or give me a replacement and I had my original receipt. I filed a complaint online with Wal-Mart because there is nothing posted about returning ink cartriges that are opened and I also sent a ticket to HP
10-09-2013 06:25 AM
Getting in touch with someone is impossible. Most companies post a warranty address and form to complete. Send it in and they will deal with you. No place to send it and no one to talk to. I just put in a new cartridge that was at the end of the warranty but not expired and still brand new in the package. 19 pages later if failed. This has happended more than once. I could have gone to the copy shop and paid $1/page and saved money--and not had to buy the lousy HP Printer. Monday ahead. I won't buy another HP printer if this is the way it is trying to get a simple problem fixed. I don't mind the problem. I mind the fact that there problem isnt there problem--it's mine. Pathetic.