02-04-2014 06:21 PM
I want to download my printer software onto my laptop. But the printer CD can not download because it doesnt support Windows 8.1. So I thought I can just download the software from this site but I am not sure what to use because I can not and repeat CAN NOT find my printer model.
It's exactly "Deskjet 3050A All-In-One J611 Series." Not J611A or J611C. Just J611 Series and I have been searching and searching but not a thing shows up except for the other numbers. What is the difference between these???
I'm frustrated because I'm not finding my answer.
Please help asap!!
This question was solved. View Solution.
02-04-2014 08:13 PM
Hi there jiffanyyy,
Sorry to hear things aren't going easily with the install.
A utility I've used in the past is the printer install wizard, it automatically figures out what exact model/series of printer is trying to be installed. Then it downloads the right software for you, and lets you complete the setup.
*** If my reply was helpful, please click on the "Kudos Thumbs-Up" on the right, as a way to say "Thanks!".
If this reply also fixed your issue - please click the "Accept as Solution" button, so that others can find the same answer. ***
04-13-2014 08:17 AM
I had been using the Deskjet 3050A All-in-One J611 series in my Samsung Laptop - running Window 7, but yesterday , I wish to scan a copy but it show the Window PC cannot connect with the Deskject 3050A J611, right beside the icon, both had a triangle with ! and the yellow color at the triangle. I had tried to uninstall and install again from HP website, but still not working. Pls help and advise. thanks.