04-25-2009 03:01 PM
This question was solved. View Solution.
04-25-2009 04:20 PM
Go to control panel(classic view)--admin tools--services-- double click Print spooler-- stop the service reboot the computer
Try it and see if it works
07-16-2012 03:21 PM
If you're using Windows 7, open the control panel and click on Devices and Printers. In the window that comes up, RIGHT click on the printer and select "Troubleshoot". This routine found not only the stuck document but a couple of other problems on my Deskjet 6540, which now runs like new.