Re: Driver exe file not valid (177 Views)
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Student
Christina_UF
Posts: 1
Registered: ‎12-01-2013
Message 1 of 2 (203 Views)

Driver exe file not valid

My printer software will not download. Part of troubleshooting directs me to download all drivers from the website.  When I download for Windows Vista and then attempt to click on the file, it provides the following error: OJ8600_1315.exe is not a valid Win32 Application.  I have Vista 32-bit and I chose Windows Vista to download the driver.  Any suggestions?

HP
Gemini02
Posts: 2,995
Registered: ‎09-03-2013
Message 2 of 2 (177 Views)

Re: Driver exe file not valid

Hi Christin

 

Please provide the following information so I can assist you better.

What is the full name and product number of your printer?
(8600, 8600 Plus, 8600 Premium)

How is the printer connected? (usb/ethernet/wireless)

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Gemini02
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