HP Support Forums
Join in the conversation.
02-11-2009 04:42 PM
I'm connected to a HP Color 2840 over our network and i've just set up Vista 64, which apparently means i have to use the universal driver (I have installed both PCL 6 and PS). When I printed an initial test page it came out with a color logo, but otherwise can't print color. If I right click on the printer 'properties', the first default 'General' tab has a 'Features' section which shows 'Color: No'.
Is there any way to make the universal driver recognise the color option?
02-01-2010 02:51 PM
Try enabling color as shown in the post here.
Bob Headrick, Microsoft MVP Windows Expert - Consumer, HP Expert
I am not an employee of Microsoft or HP, I am a volunteer posting here on my own time.
<---- If my answer was helpful please click the "Kudos" star to say "Thank You".
If your problem is solved please click the "Accept as Solution" button ---->