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‎08-15-2015 06:41 AM

HP Recommended

brilliant advice got this error after installing windows 10 and it worked for me.

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‎08-20-2015 12:27 PM

HP Recommended

Great advice!Thank you for the solution.

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‎08-20-2015 07:15 PM

HP Recommended

after auto install windows 10 can not update HP Photosmart error0x8024200b  Heip !

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‎08-20-2015 10:33 PM

HP Recommended

Take a look at

 

http://h30434.www3.hp.com/t5/Printer-All-in-One-Software-Drivers/Error-0x8024200b/td-p/5176900

 

and

 

http://h30434.www3.hp.com/t5/Desktop-Operating-Systems-Software-Recovery/Windows-10-Windows-Updat-fo...

 

People are seeing lots of errors but this seems to be the problem area rather than trying to fix with DISM.

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‎08-24-2015 09:57 AM

HP Recommended

That was the same proceedure that I used following the directions from the Microsoft Help Desk. 

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‎09-06-2015 07:30 AM

HP Recommended

he same problem. Went into Device manager and found the unknown printer.

 

Right clicked on it and it gave me a list of possible printers which included Null print. Clicked on that and then clicked on 'Update Software'.

 

Driver downloaded and installed.

 

I opened Update Histoey which told me the Driver had been updated and the failure message had gone.

 

Hope this helps.

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‎09-06-2015 08:13 AM

HP Recommended

mentioned this issue to a Windows 10 support tech while we were working to fix another problem and while he had control of my system he removed the "unknown printer" , as described in this solution, and the error and issue resolved.  But, as noted, make sure you do not remove the active printer.I

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‎10-12-2015 03:36 AM

HP Recommended

This solution worked for me to.

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‎10-16-2015 06:44 AM

HP Recommended

This worked for me thank you :generic:

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‎10-16-2015 08:15 AM

HP Recommended

Followed instructions, it worked ! Thank you

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