Question
Error 1627
Replies (23)
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Teacher
vthapa
Posts: 125
Member Since: ‎08-10-2011
Message 21 of 24 (537 Views)

Re: Error 1627

Have you checked if device manager is empty? 

Honor Student
hmacleod
Posts: 2
Member Since: ‎03-19-2014
Message 22 of 24 (516 Views)

Re: Error 1627

I have had to do a factory reset on my laptop but printer now works.

Honor Student
SnowCapStriker
Posts: 3
Member Since: ‎08-08-2014
Message 23 of 24 (135 Views)

Re: Error 1627

Yes, my device manager is empty.

HP Support Agent
Rainbow7000
Posts: 6,037
Member Since: ‎09-02-2013
Message 24 of 24 (110 Views)

Re: Error 1627

Hello @SnowCapStriker, I hope you are well:smileyhappy:

 

I have noticed your posts about the error 1627 during installation of your Deskjet 5525. As you have a device manager, it seems you are running a Windows system.

 

I would like to make some suggestions and hopefully they will help you.

 

Try this scan first, which will check your system files to ensure they are not corrupt:

Using System File Checker to Restore System Files

 

Now try running the installation again. If that fails, move on.

 

Unregistering and re-registering the Microsoft Windows Installer service:
1. Click the Start menu and type " cmd " in the search field and press enter.
2. Type in " msiexec /unregister " and then press enter.
3. Type in " msiexec /regserver " and then press enter.
4. Restart your PC and try the installation.

 

  • If that does not help, try creating a new user account on your computer and give it administrative privileges and try the install from the new account.

 

Hopefully one of those steps have helped install the printer successfully!

 

Let me know the results:smileyhappy:

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R a i n b o w 7000
I work on behalf of HP

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