Question
Error HPSU-0004
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Honor Student
ninomor
Posts: 3
Member Since: ‎12-05-2011
Message 11 of 56 (4,971 Views)

Re: Error HPSU-0004

Me too, I havethe same error problem. My printer is an "Officejet 5610 All-in-One" . Its HPSU-0004 file got accidentally erased, therefore HP updates cannot be dowloaded. I have the original HP Installation CD. How can I re-instatethe HPSU file? I have Windows XP on my computer.Thanks for any help.

ninomor

Professor
007OHMSS
Posts: 2,530
Member Since: ‎08-12-2009
Message 12 of 56 (4,885 Views)

Re: Error HPSU-0004

Did you try the information in the previous post?

007OHMSS

I was a support engineer for HP.

If the advice resolved the situation, please mark it as a solution. Thank you.
Honor Student
ninomor
Posts: 3
Member Since: ‎12-05-2011
Message 13 of 56 (4,875 Views)

Re: Error HPSU-0004

Hi! 007OHMSS and thanks for yr following up my post. However, you wrote:

<<Did you try the information in the previous post?>>.

Which is the "previous post" you meant? Did you mean to indicate the "post 10 of12", the one which outlines a procedure? I saw that post after I posted, and since I've rather limited computer skills, I'm awaiting for a friend's help to try it out. So far, I tried to offset the problem by repeating the printer installation using the orignal HP installation CD, but this did not clear the HPSU-0004 issue.

Thanks again,

ninomor 

Professor
007OHMSS
Posts: 2,530
Member Since: ‎08-12-2009
Message 14 of 56 (4,818 Views)

Re: Error HPSU-0004

Yes, you are correct,  try the steps in post 10. When you get your friend's help, that is.

007OHMSS

I was a support engineer for HP.

If the advice resolved the situation, please mark it as a solution. Thank you.
Honor Student
ninomor
Posts: 3
Member Since: ‎12-05-2011
Message 15 of 56 (4,802 Views)

Re: Error HPSU-0004

007OHMSS: Ok, will do. Thanks again.

Ninomor

Student
JABURN
Posts: 1
Member Since: ‎07-26-2011
Message 16 of 56 (4,786 Views)

Re: Error HPSU-0004

Finally someone that helps people without using 16 lettered words or 2 words. You have this nailed for me anyway. I tell people all the time when I am face to face explain it to me like I'm 8 years old, I get odd looks but when I say that I am not joking well I get what is being told to me 99% of the time. So Thank You for helping others, and if you keep it simple you will help more people like me.
JAB3
Retired Disabled Veteran
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JAB3
Tutor
Blazej
Posts: 8
Member Since: ‎03-23-2011
Message 17 of 56 (4,759 Views)

Re: Error HPSU-0004

Hello everyone!

 

I create this topic :smileyhappy:

Thank you very much for all your answers! I cannot sign any of them as correct or helpful because I bought a new Printer - HP Ink Advantage K209a-z (BTW - It's very good!).

Last one - HP PSC1510 was broken and repair costs were too high.

Student
Libby04
Posts: 1
Member Since: ‎02-26-2012
Message 18 of 56 (4,625 Views)

Re: Error HPSU-0004

I am having trouble logging into Words with Friends on Facebook

 

what do I have to do to fix this

Honor Student
PeteHart
Posts: 1
Member Since: ‎04-14-2012
Message 19 of 56 (4,480 Views)

Re: Error HPSU-0004

HPSU -0004 appeared on my 2006 model HP nw8440 quite a while ago and I could not relate it to a specific event. I am not using any HP Printer, so I think the error is generated by HPUpdate.
HP active hat suggested to repair the system, but I am afraid that this would set back my Windows XP to the state of 2006, which was certainly not what I wanted.
The solution that worked for my PC:
Install and run HP SoftPaq Download Manager.

Select HP Update and HP Software Update and Install it.

Run HP Update which should not produce the error any more.

 

Good luck to everyone

Tutor
TheNCDoc
Posts: 19
Member Since: ‎04-01-2012
Message 20 of 56 (4,422 Views)

Re: Error HPSU-0004

I am not able to locate the FULL drivers+applications (single HUGE file) for my printer, only drivers. 

 

Is there another solution since the HP SoftPaq Download Manager does not list my Pavilion dv2000? 

 

Doug

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation