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Honor Student
jbfb
Posts: 2
Member Since: ‎05-18-2014
Message 1 of 2 (62 Views)

Full software operating package will not install after downloading and extracting.

Full software operating package will not install after downloading and extracting on my  new computer with Windows 8.1 (64bit). It stops and gives an error message "The system cannot find the file specified. If I click on OK in the box it quits and does not give an alternative. I'm the downloaded Install WQizard.

Honor Student
jbfb
Posts: 2
Member Since: ‎05-18-2014
Message 2 of 2 (55 Views)

Re: Full software operating package will not install after downloading and extracting.

UPDATE:

After turning OFF the Firewall the error message does not come up, but it is now syuck in the "Checking system" mode for tha last 10 minutes. I am using the HP Install Wizard. There is no way to turn off the install wizard.

jbfb

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