HOW DO I CHECK THE INK LEVEL IN AN OFFICEJET 6310? (5034 Views)
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Top Student
nwdolde
Posts: 6
Registered: ‎03-21-2011
Message 1 of 17 (5,034 Views)

HOW DO I CHECK THE INK LEVEL IN AN OFFICEJET 6310?

I have an OfficeJet 6310 that I am trying to find out how much ink is in it.  Everything I find says to check it from the solution center.  In the past I called HP & they told me how to check the ink levels from the printer itself.  When I called them today they wouldn't talk to me because the printer was no longer under warranty & they wanted $20.00 for a one time help.  If someone can help me out it would be greatly appreciated.

Grad Student
mc713
Posts: 135
Registered: ‎06-01-2009
Message 2 of 17 (4,990 Views)

Re: HOW DO I CHECK THE INK LEVEL IN AN OFFICEJET 6310?

Try this:

 

Press the Setup button on the printer control panel.

Press the right arrow key until Tools is selected. Press OK.

Display Ink Gauge should be the first item. Press OK.

 

 

 

---

I am an employee of Hewlett Packard.

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Top Student
nwdolde
Posts: 6
Registered: ‎03-21-2011
Message 3 of 17 (4,988 Views)

Re: HOW DO I CHECK THE INK LEVEL IN AN OFFICEJET 6310?

Sorry, that doesn't work. 

 

Here are the choices in the tools menus:

 

  1. Clean print cartridge
  2. Align print cartridge
  3. Date & time
  4. Restore factory defaults
  5. Reprint faxes in memory
  6. Run fax test
  7. Clear fax log

Does anyone have any other ideas?

Grad Student
mc713
Posts: 135
Registered: ‎06-01-2009
Message 4 of 17 (4,974 Views)

Re: HOW DO I CHECK THE INK LEVEL IN AN OFFICEJET 6310?

In that case, try printing a self-test report:

 

Setup

Print Report

Self test report

 

 

I am an employee of Hewlett Packard.

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Top Student
nwdolde
Posts: 6
Registered: ‎03-21-2011
Message 5 of 17 (4,948 Views)

Re: HOW DO I CHECK THE INK LEVEL IN AN OFFICEJET 6310?

Sorry but that didn't give me any ink levels either.  Last time I contacted support it seemed like I had to press quite a few buttons & then it pritted the ink level out  for me.

 

Grad Student
dre1023
Posts: 152
Registered: ‎02-26-2011
Message 6 of 17 (4,938 Views)

Re: HOW DO I CHECK THE INK LEVEL IN AN OFFICEJET 6310?

it would be under tools.

 

above all the things that you have given you shouldve seen display ink gauge.


Dre
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Top Student
nwdolde
Posts: 6
Registered: ‎03-21-2011
Message 7 of 17 (4,918 Views)

Re: HOW DO I CHECK THE INK LEVEL IN AN OFFICEJET 6310?

There is nothing on the tools menu that tsays ink display.

Student
SNOWLADY
Posts: 1
Registered: ‎10-19-2011
Message 8 of 17 (4,423 Views)

Re: HOW DO I CHECK THE INK LEVEL IN AN OFFICEJET 6310?

1.  In the HP Solution Center, click Settings,  point to Print Settings, 

      and then click Printer Toolbox

 

2.  The  Printer Toolbox  appears.

 

3.  Click the  Estimated Ink Level tab.

Student
goldfk
Posts: 1
Registered: ‎03-14-2012
Message 9 of 17 (3,842 Views)

Re: HOW DO I CHECK THE INK LEVEL IN AN OFFICEJET 6310?

I get the message  "No ink jet levels information available from the device"

Top Student
nwdolde
Posts: 6
Registered: ‎03-21-2011
Message 10 of 17 (3,824 Views)

Re: HOW DO I CHECK THE INK LEVEL IN AN OFFICEJET 6310?

I don't have HP Solution installed on my PC, all I have is the printer drivers.  I DON'T want HP Solutions.

 

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