12-21-2010 08:33 AM
We have recently upgraded from XP to Windows 7. We have followed all of the instructions on disconnecting and reconnecting the usb cables and trying to let Windows 7 detect and install the drivers but no success. We tried installing the Windows updates and that did not solve the problem either. Finally, we went into the devices & printers and add printer, and select HP but there are no drivers for the 6500 series. We even inserted the Windows 7 disk and clicked on "HAVE DISK" and tried to find it on the Windows 7 but nothing. Has any gotten this to install correctly or is there somewhere I can just download the drivers for this printer for Windows 7?
12-29-2010 03:30 PM
The Deskjet 6500 series drivers are delivered through Windows Update. Windows Update must be enabled as described in this page. You will need an internet connection and a version of Windows 7 that has been activated.
Bob Headrick, Microsoft MVP Windows Expert - Consumer, HP Expert
I am not an employee of Microsoft or HP, I am a volunteer posting here on my own time.
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01-06-2011 03:22 PM
For everyone that felt ditched by hp with the windows 7 driver for the deskjet 6540 I went manual to Add A Printer and used one model listed in the 6900 series. It will solve the problem since you will lose some functions anyway because you don't have an official upgrade from hp (please hp if you are there anywhere do us justice). It is a fine printer and mine is like new since 2004 more or less.